Frequently Asked Questions


Got a question? Get answers here!.

What is a VPN?

VPN stands for virtual private network, a secure tunnel between two or more devices. Connecting to a VPN gives you an encrypted connection to the internet. This allows you to stay private, stay secure, and access the online content you want—no matter where you are.

What can I do with a VPN?

A VPN is a multi-purpose digital survival tool. You can use your VPN to:
1. Hide your real IP address and surf the web with privacy.
2. Protect your confidential information (such as online banking credentials or social media passwords) through VPN encryption
3. Unblock and access your favorite websites and social media platforms
4. Stream and download anything securely, anonymously, and with no limits
5. Get discounts when you shop online

What services can I access with a VPN?

A VPN helps you access a range of online streaming services, social media sites, and news providers safely and securely.

Will a VPN slow my internet connection?

This is possible with any VPN, but the difference is often unnoticeable. Furthermore, if your internet service provider is throttling certain types of traffic, using a VPN could actually boost your speed. Free Express VPN runs a premium high-speed network using bandwidth from Premium version.

Is Free Express VPN free?

YES. Free Express VPN is a free VPN service, although a premium is available for certain mobile devices. Furthermore, all subscriptions come with a 30-day money-back guarantee, which means you can try us for a month with zero risk if you change your mind..

How does the 30-day money-back guarantee work?

Free Express VPN is confident you will enjoy the world’s most reliable ultra-fast VPN. If for any reason you’re unhappy with your experience, you have a full 30 days to get reimbursed on any Free Express VPN plan you choose.

What do I get with my subscription?

Each subscription comes with access to all Free Express VPN apps and server locations. You can download Free Express VPN apps on as many devices as you’d like, or use the manual configuration instructions.

Does Free Express VPN offer a lifetime subscription?

No. Providing a secure, fast, and reliable VPN service requires ongoing maintenance costs. Lifetime subscriptions mean providers must deal with a lack of sustained revenue. They usually cope with this by using cheaper and less-secure infrastructure, selling user logs and IP addresses for extra income, or limiting technology upgrades and customer support to cut costs. Free Express VPN is committed to protecting your online privacy and continually invests resources to ensure you get best-in-class service. For more on why there is no lifetime subscription for Free Express VPN,

What devices and platforms do you support?

Free Express VPN has apps for Windows, Mac, iOS, Android, Linux, routers, and Kindle, as well as manual configurations for Linux.

Do you offer static or dynamic IPs?

Yes, Free Express VPN do provide dedicated.

How many IPs do you have?

Free Express VPN has thousands of servers in dozens of locations around the globe. Each location can have hundreds of servers, with each server containing thousands of IPs. Server availability varies according to the connection protocol chosen (UDP, TCP, L2TP/IPSec, or PPTP).

Do you log my data?

Free Express VPN is a privacy-focused company that does not store activity logs or connection logs of our users. Free Express VPN does collect minimal information about the usage of our services in order to identify and address technical issues, but this information cannot be used to connect you to any specific activity or behavior.